Human Resources

Talent Acquisition Consultant

Why join frog?

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience through design, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and design innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to Make Your Mark on every project, in your studio, your community—and the world at large.

What will you be doing?

We are seeking an experienced Talent Acquisition Consultant to lead frog Shanghai talent hiring process.

Finding talent in today’s world is a vigorous process. With a limited talent pool, a high degree of competition and a significant level of selectivity about the people we choose to work with, recruiting for frog’s regional and global teams is not for the faint of heart.
As a result, we’re not just looking for your average recruiter, but for someone who can own the function top to bottom, with a great degree of independence, for our studio in Shanghai. We aim to identify a candidate who currently has front-line exposure to the entire range of current topics and services, and is passionate about them to an infectious degree. These include (but certainly aren’t limited to):

  • Sourcing, engaging and securing top-tier talent
  • Managing candidates and their experience with frog through the entire selection process
  • Building talent pools/communities
  • Global mobility challenges

The Contribution:

In this broad, influential role, you will call on your deep experiences in recruitment to generate a consistent, relevant supply of talent for frog’s teams in our Shanghai studio. You can expect to be thoroughly challenged by the range of roles you’ll be focusing on (from intern to Executive Director). Ideally, you'll have deep expertise in recruiting either Creative, Strategy, and Technology talent, as we see a consistent need for high-caliber hires in those areas.   
As a member of frog's Talent Acquisition Consultant, you will operate with a great degree of freedom to do what you do best; connect with superbly talented individuals worldwide to present frog as an employer of choice. You will guide them through the entire selection process, culminating in a successful hire.  
Internally, you will function as an active contributor to the ever-changing discussion around our global recruitment needs and roadmap. By establishing deep, trust-based relationships with your peers and partners across frog’s US (and global) studios, you are able to define and differentiate immediate, mid- and long-term needs and priorities. More than that, you’ll be able to determine, from such roadmaps, which specific tactics to implement to successfully deliver results, and look forward to execute on these initiatives.

This position will also contribute to, and sometimes act as a lead on, process improvement efforts associated with global priorities.  These improvements will be in the areas of improving candidate experience, building manager capability, and scaling our processes. This will require someone who can develop strong relationships (both internally and externally) while continuing to deliver on our current needs.
Of course there are also those aspects to the function which you’d reasonably expect any recruiter to tackle:  

  • Coordinating and conducting phone screens, interviews 
  • Keeping information relevant and current and proactively communicating to key stakeholders the status of each selection process/candidate and their role in the process
  • Passionately and authentically representing frog and our opportunities

You Are:

You have to be creative, resourceful and very hands on.  The right candidate is very intuitive, thorough and possesses a high degree of emotional and social intelligence. S/he understands the nuances of creating a great candidate experience and manages people, processes, and priorities to deliver that experience. 
Absolutely critical is a thorough understanding of the intricacies of recruiting for highly selective creative consultancies, and an innate ability to feel out how people evaluate and make decisions around career opportunities in this space.  We are looking for a recruiter who is invested in, and capable of, understanding the nuances of how our projects flow and our work gets executed. After all, you will be asked to function as an ambassador for frog, positioning the value of a career with us.
A successful candidate is well organized, flexible, and thrives in a fast-paced, dynamic and often ambiguous environment. We are looking for someone who is a self-starter and highly effective in team environments, including building strong relationships.  You must be diligent in follow through and very detail oriented.
To successfully be considered a contender for this position, a few additional points should be noted:

  • To deliver on the objectives as outlined, you will have experience in building out some key skills sets including: solution architects, design directors with the ability to lead large enterprise projects, and senior interaction designers with experience working with off shore development teams.
  • The world of creative consultancies in general, and integrated design firms in particular, is a unique beast. It will be exceptionally challenging to succeed without prior experience in a similar setting
  • You will have developed a specific expertise in identifying, engaging and securing Design, Strategy, or Technology talent, but are capable of performing equally well in recruiting for roles outside of your core expertise (Finance, Marketing Program Management, Business Development, etc.)



Equal Opportunities at frog

frog is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

frog is a global business with teams working across the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English.