Why join frog?
Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience through design, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and design innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to Make Your Mark on every project, in your studio, your community—and the world at large.
What will you be doing?
Our Customer Transformation practice helps our clients, across various industries, generate growth by becoming a customer focused, data-driven experience brand. We focus on supporting our clients in brand adaptation, business reinvention, customer experience elevation and operations mastering. Our audiences notably include CMO, CDO, CEO or Chief Experience Officers. Expanding our Customer Transformation capability is a global priority of the Capgemini group in the coming months.
Regardless of the project or customer, your work will have a meaningful impact on society, businesses and lives. It will be rewarding. You’ll work on a huge variety of projects (some larger than others), so you can gain a wealth of experience in a short amount of time. You’ll be relentlessly customer focussed, working across cross-sector environments to define new strategies, and designing new ways for our clients to win.
As a manager specialising in Customer Transformation, you will help our clients deliver the experience their customers want, every day, across multiple touch points. The customer experiences they create must reflect their brand positioning—through content that aligns the company’s purpose with the customer’s needs, in real time.
Your fellow frogs will rely on you to:
We want you to have:
As part of your application, please include a link or PDF of your portfolio of recent work, highlighting your abilities and experience relevant to the role, with specific examples of how you work, think, collaborate, and contribute to great design outcomes. Please note that we are unable to accept any applications without a portfolio.
Equal Opportunities at frog
frog is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.
frog is a global business with teams working across the world. To help us process your application, please ensure that your application documents (CV, cover letter, portfolio, etc.) are all in English.