Craig Mackintosh

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Craig Mackintosh is Director of User Experience Research & Insights within Enterprise Digital & Analytics at American Express. He is currently responsible for leading a team of highly talented UX Researchers and Voice of Customer Analysts, to provide global insights to power Amex’s digital design and product development.

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Craig Mackintosh is Director of User Experience Research & Insights within Enterprise Digital & Analytics at American Express. He is currently responsible for leading a team of highly talented UX Researchers and Voice of Customer Analysts, to provide global insights to power Amex’s digital design and product development.

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The New Enterprise Designer

By Craig Mackintosh, American Express and Linda Quarles, frog
The New Enterprise Designer